D’Auria, G., & De Smet, A. (2020, March 16). Leadership in a crisis: Responding to the coronavirus outbreak and future challenges [Web log post]. Available at https://www.mckinsey.com/business-functions/organization/our-insights/leadership-in-a-crisis-responding-to-the-coronavirus-outbreak-and-future-challenges?cid=soc-app
Recognizing the crisis conditions and demands that COVID-19 has introduced for organizational leaders, this article lays out five practices that can help leaders respond effectively through the uncertainty of the pandemic.
Jacobson, G. (2018, March 18). 5 Principles of a high reliability organization (HRO) [Web blog post]. Available at https://blog.kainexus.com/improvement-disciplines/hro/5-principles
Collaborative member Dale Marsden will be referring to these principles of an HRO in his discussion of leading through crisis. Jacobson’s summary may be a useful reference for those unfamiliar with this literature.